Responsible Play & Support (Canada)

For adult users (19+) of our simulated casino-style game. Last updated: 30 May 2026.

About our game

IceLuckClub.com provides an adult-only social casino experience using virtual currency. Virtual currency and items have no real-world monetary value, are not redeemable for cash, and gameplay does not constitute gambling under real-money wagering.

Play responsibly

Set a time budget and take regular breaks; avoid playing when stressed, tired, or under the influence.
Keep play separate from work, study, and relationships.
If you choose to buy virtual currency, treat it as entertainment spend—not a way to make money.
Watch for warning signs: chasing losses, hiding play, spending more than planned, or loss of control.

Tools & controls

Time reminders: use device/app timers and notifications to limit session length.

Spending controls: you can use Apple/Google store purchase restrictions (password/biometrics, family controls) and set platform-level spending limits where available.

Optional in-app limits: if offered in your account settings, you may set purchase and/or play limits. If you can’t find these tools, contact us and we’ll help.

Self-exclusion, account closure & data

Self-exclusion: email contact@iceluckclub.com from your registered email and request self-exclusion (include duration if you have a preference). We will confirm when it is active.
Account closure: request closure via the same email. Closure removes access; some records may be retained where required for legal, security, or fraud-prevention purposes.
If you share a device: sign out after play and protect your app-store account with a passcode/biometrics.

Get help in Canada

ConnexOntario: 1-866-531-2600 • text 8006 • online chat via the Gambling Helpline website.

Need to talk? Free call or text 988 (24/7).

Talk Suicide Canada: 1-833-456-4566. Emergency: call 111 if you or someone else is in immediate danger.

Information & regulator: BC Gaming Policy and Enforcement Branch — gaming.gov.bc.ca.

This page provides general information and is not medical or counselling advice.